Virtual IT Labs Glossary

Virtual IT Labs software solves many complex problems, and we’re here to help you understand it better. Our Glossary offers easy-to-read guides that will explain important words and concepts about virtual training, sales demos and enablement, and customer education. 

Product training refers to the process of imparting knowledge and skills to customers, ensuring they can effectively and efficiently use a product to its maximum potential. This is especially crucial for software solutions, where a rich feature set can sometimes be overwhelming without proper guidance.
A Proof-of-Concept (POC) is a pivotal stage in the IT development process, serving as a tangible demonstration that a specific idea, program, or system can be successfully implemented in real-world scenarios. Unlike prototypes, which are preliminary models of a concept, a POC does not lead to the immediate production of the final product. Instead, it waits until the underlying concept has been thoroughly validated.
Remote training software is a digital platform designed to facilitate virtual training experiences, allowing individuals to access educational content and hands-on labs from any location, at any time, and on any device.
Remote virtual training, often referred to simply as remote training, is a modern approach to education and skill development where both the instructor and the participants are not physically present in the same location. Instead, they connect and interact in real-time using digital platforms and tools.
SaaS Product Training refers to the structured educational process and resources provided by Software-as-a-Service (SaaS) companies to ensure that end-users, both internal and external, can effectively utilize and maximize the benefits of the software product.
A Sales Demo is a powerful tool used by businesses to showcase the features, benefits, and value of their products or services to potential customers. It’s an interactive presentation tailored to address the specific needs and pain points of the audience, aiming to persuade them to make a purchase or commitment.
In the dynamic landscape of the software industry, a Sales POC, or Proof of Concept, serves as a pivotal bridge between innovative software solutions and potential clients. It’s a practical demonstration that showcases the feasibility and applicability of a software product in real-world scenarios.
A Sandbox Environment refers to a virtual space where companies can safely experiment, build, test, and deploy software without affecting their live systems. These environments have surged in popularity due to their accessibility, flexibility, and the potential for significant cost savings.
Self-paced training, a modern approach to learning, stands in contrast to traditional instructor-led methodologies. Unlike the conventional classroom settings where the pace is often set by the instructor, self-paced learning pivots around the learner’s rhythm and convenience.
A Training Environment is a crucial component in the educational and professional landscape, facilitating the development and enhancement of skills, knowledge, and competencies. Whether you’re a novice stepping into a new field or a seasoned professional seeking to update your skills, the right training environment can make all the difference.

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OVERVIEW & FEATURES

Get an overview of the simple, all-in-one virtual labs platform

Instructor-led training at its best.

Access hands-on lab environments from anywhere, with no installation required

Efficiently manage lab deployment with reusable blueprints

Offer dedicated environments for self-paced hands-on experiences

Robust dashboards and reports to make informed decisions and demonstrate impact

Distribute app credentials to learners for a seamless lab experience

Issue training credits for prepaid access to training with maximum flexibility

Share templates with external partners whilst ensuring consistency and control

View product news and updates in our changelog

Connect Heropa to your Existing tech stack to deliver a seamless experience

TEAM

Discover how training teams use Heropa to engage learners and improve training ROI

See how sales engineers use Heropa to increase deal speed and win more customers

Explore how to build advocacy and demand with engaging hands-on sessions during marketing conferences and events

USE HEROPA FOR

Deliver instructor-led training and monitor learner progress with hands-on labs in real-time

Offer guided, self-paced training experiences where learners can get hands-on with your software

Easily create tailored, hands-on demo & POC environments, with in-built monitoring and cost control

Run workshops and events with confidence with simple and reliable access to hands-on labs

Quickly spin up sandbox environments that replicate production for Development, QA and troubleshooting

Unlock innovation using pre-configured hands-on lab environments with maximum flexibility

Help partners succeed with advanced tools to manage partners and fuel their growth

LEARN

Discover the latest on virtual labs, product news, and more

Meet some of the leaders transforming their training and sales with Heropa

A guide to key terms relating to virtual hands-on labs

Resources to help you understand how hands-on labs work and the value they bring

Resources for customers

Everything you need to know about using Heropa

Integrate Heropa seamlessly to your app using our API

featured resource

Learn how Cellebrite, a leader in digital intelligence and investigative analytics, uses Heropa to scale and innovate their virtual instructor-led and self-paced training.

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